Computer Network Support Specialist

Your Fit

Income

$74K

Preparation

Considerable

Growth

7.0%

Definition
Your fit with this career
How much they earn
What they do
Job satisfaction
How to become

What is a Computer Network Support Specialist?

A Computer Network Support Specialist is a professional who focuses on the maintenance, analysis, troubleshooting, and repair of computer networks in various settings. They ensure the smooth operation of networks, provide technical support, and optimize network performance for users.

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Why this fit score?

The fit report shows your areas of fit and misfit with Computer Network Support Specialist.

Fit report

Test scores

The scores report summarizes what we learned about you. It shows your results on everything measured in the career test.

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How much does a Computer Network Support Specialist earn

Income data is from Canada's latest census. The closest match for this career in Canada’s occupational classification system is Computer Network Support Specialist.

$74K

CAD per year

Compared to other careers: Median is $9.9K above the national average.

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What does a Computer Network Support Specialist do?

Work environment

Network Support Specialists often work in the IT departments of various organizations, ranging from educational institutions and government agencies to healthcare providers and private corporations. Their work environment is typically an office or a dedicated computer lab, and they may be required to work outside of standard business hours to perform system upgrades or respond to emergencies.

Quick task list

Monitors and maintains computer networks and systems.
Diagnoses and resolves hardware and software issues.
Implements and manages network security measures.
Provides technical support and guidance to users.
Documents network configuration and troubleshooting processes.

See full list of tasks with expert relevance ratings

Areas of specialization

Network Administration: Managing and maintaining network hardware and software.
Cybersecurity: Implementing security measures to protect the network.
Cloud Computing Support: Assisting with cloud-based storage and applications.
VoIP (Voice over Internet Protocol) Support: Specializing in internet-based communication systems.
Wireless Networking: Focusing on installing and maintaining wireless networks.

Description

Computer Network Support Specialists are vital in keeping an organization's network infrastructure functioning optimally. Their role involves regular monitoring of networks to ensure they are available for users and running efficiently. They identify and resolve network issues, which can range from simple connectivity problems to complex system malfunctions. This role is essential in minimizing downtime and maintaining consistent network performance.

The job requires a mix of technical knowledge in computer systems and networks, problem-solving skills, and the ability to communicate effectively with non-technical users. Network Support Specialists need to stay updated with the latest technology trends and advancements in networking to provide the best solutions and maintain modern networks.

The work can be challenging and varied, as it involves dealing with different types of network configurations and technologies. Specialists work on a variety of tasks, from routine maintenance to complex troubleshooting, providing a dynamic and engaging work environment. Their role is crucial in ensuring that the network infrastructure supports the organization's IT needs effectively.

Job Satisfaction

Sources of satisfaction

Being a key player in ensuring the smooth operation of essential IT services.
The challenge and diversity of tasks in managing and troubleshooting networks.
Opportunities for continuous learning and staying current with technological advancements.

You might make a good Computer Network Support Specialist if you are...

Technically inclined with a strong interest in computer networks and systems.
A problem-solver who enjoys diagnosing and fixing technical issues.
Detail-oriented, ensuring network systems run efficiently and securely.
Patient and articulate when providing technical support to users.
Eager to learn and adapt to new technologies and advancements in networking.

Pros:

High demand in a variety of sectors.
Opportunities for continuous learning and professional growth.
The satisfaction of solving complex problems and improving network efficiency.

Cons:

Can involve irregular hours for network maintenance and emergency support.
The pressure of maintaining critical network infrastructure with minimal downtime.
Need to continuously update skills due to rapidly changing technology.

How to become a Computer Network Support Specialist

Typical education

The role usually requires a minimum of an associate's degree in computer science, information technology, or a related field, which typically takes 2 years. However, many employers prefer candidates with a bachelor's degree, which is a 4-year program.

High school preparation

Courses:

Computer Science to understand the basics of computing and networking.
Mathematics, particularly algebra and calculus, for developing analytical skills.
Physics to understand the principles of electronics and networking hardware.

Extra-Curricular Activities:

Joining or starting a computer club to gain hands-on experience.
Participating in technology-focused competitions or hackathons.
Volunteering to assist in managing school's computer networks.

Preparation after high school

Pursue an associate's or bachelor's degree in computer science, information technology, or a related field.
Gain experience through internships in IT or network support.
Obtain certifications like CompTIA Network+, Cisco's CCNA, or Microsoft's network certifications.

More resources

CompTIA Network+ Certification - Information on a foundational network certification.
Cisco Networking Academy - Offers courses and certifications in networking.
Microsoft Learn: Networking Fundamentals - Provides learning paths for networking basics.
Network Computing - An online magazine with resources and updates on network technologies and

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