Supervisor of Personal Service Workers

Your Fit

Income

$48K

Preparation

Medium

Growth

8.3%

Definition
Your fit with this career
How much they earn
What they do
Job satisfaction
How to become

What is a Supervisor of Personal Service Workers?

A Supervisor of Personal Service Workers is responsible for overseeing and coordinating the activities of workers who provide personal services, such as beauty, grooming, or fitness services. This role involves managing staff, maintaining service quality, and ensuring customer satisfaction.

Sample job titles:

Aquatics Supervisor, Clinical Care Coordinator, Direct Care Supervisor, Resident Care Supervisor

Your test results

Why this fit score?

The fit report shows your areas of fit and misfit with Supervisor of Personal Service Workers.

Fit report

Test scores

The scores report summarizes what we learned about you. It shows your results on everything measured in the career test.

Scores report

How much does a Supervisor of Personal Service Workers earn

Income data is from Employment and Social Development Canada's 2024 wage tables. The closest match for this career in Canada’s occupational classification system is Supervisor of Personal Service Workers.

Bottom 10%	Bottom 25%	Median (average)	Top 25%	Top 10%
$33K per year	$38K per year	$48K per year	$59K per year	$75K per year

Compared to other careers: Median is $17K below the national average.

See income by country/state/province

What does a Supervisor of Personal Service Workers do?

Work environment

These supervisors typically work in environments where personal services are offered, such as salons, spas, gyms, and hotels. The role often involves a combination of office-based administrative tasks and on-the-floor supervision, requiring interaction with both staff and clients.

Quick task list

Hires, trains, and manages personal service staff.
Schedules staff shifts and manages payroll.
Ensures customer service standards are met.
Manages inventory and orders supplies.
Handles customer complaints and resolves issues.

See full list of tasks with expert relevance ratings

Areas of specialization

Salon and Spa Management: Overseeing operations in beauty and wellness establishments.
Fitness Center Supervision: Managing staff and operations in a gym or fitness center.
Hospitality Services Supervision: Supervising personal service workers in hotels and resorts.
Recreational Facilities Supervision: Managing staff in leisure and recreational centers, like swimming pools and sports clubs.
Beauty and Grooming Services Supervision: Specializing in managing staff providing hairdressing, makeup, and other grooming services.

Description

Supervisors of Personal Service Workers play a key role in ensuring the smooth operation of facilities that provide personal services. Their primary responsibility is to manage a team of service providers, ensuring they have the necessary skills, resources, and motivation to deliver high-quality service. This requires a balance of strong leadership, effective communication, and customer service skills. Supervisors must be adept at handling diverse tasks, from staff scheduling and training to inventory management and financial oversight.

The role often demands a proactive approach to problem-solving and conflict resolution, especially in dealing with customer complaints and staff issues. An understanding of the specific service industry, whether it's beauty, fitness, or hospitality, is crucial to effectively manage staff and meet customer expectations. This occupation also involves keeping up with industry trends and ensuring compliance with health and safety regulations.

Supervisors in this field typically have a background in personal service, giving them insight into the challenges and demands of the work. The transition from a service provider to a supervisory role often requires development of additional skills in management, administration, and human resources. This career path offers the opportunity to advance to higher management roles and influence the quality and direction of service provision.

Job Satisfaction

Sources of satisfaction

Leading and developing a team of service professionals.
Creating a positive environment for both staff and clients.
The opportunity to impact customer experiences directly.

You might make a good Supervisor of Personal Service Workers if you are...

A strong communicator, able to clearly convey expectations and feedback.
Organized, with the ability to manage schedules, inventory, and administrative tasks.
A natural leader, capable of motivating and managing a team.
Customer-oriented, with a focus on providing excellent service experiences.
Adaptable, able to handle various situations from customer service to staff management.

Pros:

Opportunity to lead and influence in a service-oriented environment.
Varied responsibilities, keeping the work engaging.
Potential for career advancement within the personal services industry.

Cons:

The role can be demanding, with responsibilities extending beyond standard work hours.
Managing staff and customer issues can be challenging.
Requires staying updated with industry trends and regulations.

How to become a Supervisor of Personal Service Workers

Typical education

A high school diploma is often the minimum requirement, but some positions may require post-secondary education or vocational training in a related field. Experience in personal service roles and management experience are also highly valued.

High school preparation

Courses:

Business Studies for foundational knowledge in management and administration.
Communication or English to develop effective communication skills.
Psychology to understand customer and staff behavior.

Extra-Curricular Activities:

Leadership roles in clubs or teams.
Volunteering in community service or customer-facing roles.
Participating in business or entrepreneurship clubs.

Preparation after high school

Gaining experience in personal service roles to understand industry specifics.
Pursuing courses or certifications in business management, hospitality, or related fields.
Seeking mentorship or training programs in leadership and service management.

More resources

Professional Beauty Association (PBA) - Provides resources and networking opportunities for beauty industry professionals.
International Health, Racquet & Sportsclub Association (IHRSA) - Offers resources for fitness industry professionals, including those in supervisory roles.
American Hotel & Lodging Association (AHLA) - Provides education and resources for hospitality industry leaders.
National Recreation and Park Association (NRPA) - Offers resources for professionals managing recreational facilities.

Similar careers

Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.