According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Receive and mark baggage by completing and attaching claim checks. | 90% |
| Greet incoming guests and escort them to their rooms. | 90% |
| Transport guests about premises and local areas, or arrange for transportation. | 90% |
| Maintain clean lobbies or entrance areas for travelers or guests. | 90% |
| Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. | 89% |
| Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest. | 89% |
| Explain the operation of room features, such as locks, ventilation systems, and televisions. | 89% |
| Assist physically challenged travelers and other guests with special needs. | 87% |
| Deliver messages and room service orders, and run errands for guests. | 84% |
| Act as part of the security team at transportation terminals, hotels, or similar establishments. | 83% |
| Pick up and return items for laundry and valet service. | 82% |
| Compute and complete charge slips for services rendered and maintain records. | 78% |
| Page guests in hotel lobbies, dining rooms, or other areas. | 76% |
| Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel. | 73% |
| Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable. | 72% |
| Complete baggage insurance forms. | 70% |
| Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services. | 65% |
