What does a Cargo and Freight Agent do?

According to people in this career, the main tasks are...

TaskImportance
Negotiate and arrange transport of goods with shipping or freight companies.
77%
Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
74%
Track delivery progress of shipments.
71%
Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
70%
Advise clients on transportation and payment methods.
69%
Arrange insurance coverage for goods.
69%
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
68%
Estimate freight or postal rates and record shipment costs and weights.
68%
Keep records of all goods shipped, received, and stored.
66%
Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
66%
Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
65%
Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
64%
Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
64%
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
63%
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
62%
Retrieve stored items and trace lost shipments as necessary.
61%
Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
60%
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
60%
Assemble containers and crates used to transport items, such as machines or vehicles.
59%
Maintain a supply of packing materials.
53%
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
52%
Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
52%
Attach address labels, identification codes, and shipping instructions to containers.
51%
Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
50%