According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Back up network data. | 88% |
| Configure security settings or access permissions for groups or individuals. | 87% |
| Analyze and report computer network security breaches or attempted breaches. | 85% |
| Identify the causes of networking problems, using diagnostic testing software and equipment. | 83% |
| Document network support activities. | 81% |
| Configure wide area network (WAN) or local area network (LAN) routers or related equipment. | 80% |
| Install network software, including security or firewall software. | 80% |
| Troubleshoot network or connectivity problems for users or user groups. | 79% |
| Provide telephone support related to networking or connectivity issues. | 79% |
| Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. | 79% |
| Analyze network data to determine network usage, disk space availability, or server function. | 78% |
| Perform routine maintenance or standard repairs to networking components or equipment. | 78% |
| Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment. | 77% |
| Install new hardware or software systems or components, ensuring integration with existing network systems. | 77% |
| Test computer software or hardware, using standard diagnostic testing equipment and procedures. | 73% |
| Install or repair network cables, including fiber optic cables. | 73% |
| Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification. | 73% |
| Create or update technical documentation for network installations or changes to existing installations. | 72% |
| Train users in procedures related to network applications software or related systems. | 71% |
| Test repaired items to ensure proper operation. | 71% |
| Install and configure wireless networking equipment. | 70% |
| Maintain logs of network activity. | 68% |
| Document help desk requests and resolutions. | 68% |
| Research hardware or software products to meet technical networking or security needs. | 66% |
| Create or revise user instructions, procedures, or manuals. | 65% |
| Run monthly network reports. | 61% |
