Manager of Retail Sales Workers

Your Fit

Income

$47K

Preparation

Some

Growth

-6.7%

Definition
Your fit with this career
How much they earn
What they do
Job satisfaction
How to become

What is a Manager of Retail Sales Workers?

A Manager of Retail Sales Workers oversees the daily operations of a retail store, supervising sales staff, managing inventory, and ensuring customer satisfaction. They play a key role in achieving sales targets and maintaining the overall efficiency and profitability of the store.

Sample job titles:

Department Manager, Meat Department Manager, Shift Manager, Store Manager

Your test results

Why this fit score?

The fit report shows your areas of fit and misfit with Manager of Retail Sales Workers.

Fit report

Test scores

The scores report summarizes what we learned about you. It shows your results on everything measured in the career test.

Scores report

How much does a Manager of Retail Sales Workers earn

According to the U.S. Bureau of Labor Statistics, typical income (in USD) in 2024 was...

Bottom 10%	Bottom 25%	Median (average)	Top 25%	Top 10%
$31K per year	$38K per year	$47K per year	$60K per year	$77K per year

Compared to other careers: Median is $2.18K below the national average.

See income by country/state/province

What does a Manager of Retail Sales Workers do?

Work environment

Managers of Retail Sales Workers typically work in a retail environment, which can range from small specialty stores to large department stores or supermarkets. The work often involves direct interaction with customers and staff, and may require working evenings, weekends, and holidays, especially during peak retail periods.

Quick task list

Hires, trains, and supervises retail staff.
Sets sales targets and motivates staff to meet these goals.
Manages store budgets and maintains financial records.
Oversees inventory stocking and ordering.
Handles customer inquiries and resolves complaints.

See full list of tasks with expert relevance ratings

Areas of specialization

Fashion Retail Management: Specializing in fashion stores, focusing on trends, merchandising, and fashion marketing.
Supermarket Management: Managing large grocery stores, specializing in food retailing and supply chain management.
Electronics Retail Management: Focusing on electronic goods, requiring knowledge of tech trends and products.
Luxury Goods Management: Handling high-end products, focusing on customer service and luxury marketing.
E-Commerce Retail Management: Overseeing online retail operations, focusing on digital marketing and online sales strategies.

Description

Retail management is a dynamic and fast-paced occupation that requires a blend of business acumen, leadership, and customer service skills. Managers in this field are responsible for the day-to-day operations of retail stores, ensuring that sales targets are met, and operations run smoothly. They must be adept at multitasking, handling everything from staff management and training to inventory control and financial reporting.

Strong interpersonal and communication skills are essential, as retail managers interact with a variety of people, including employees, customers, and suppliers. They need to be effective leaders, capable of motivating their team and providing guidance and support. Additionally, being customer-oriented is key to ensuring high levels of customer satisfaction and loyalty.

Retail managers also need to stay abreast of market trends and consumer behaviors to effectively manage inventory and create appealing store layouts. They must be quick to adapt to changes in the retail industry, including technological advancements and shifting consumer preferences. This role can be highly rewarding but also challenging, requiring dedication and a commitment to continuous learning and improvement.

Job Satisfaction

Sources of satisfaction

The dynamic nature of the retail environment, offering new challenges and learning opportunities.
The opportunity to lead and develop a team of sales professionals.
Seeing tangible results of your efforts in sales performance and customer satisfaction.

You might make a good Manager of Retail Sales Workers if you are...

A strong leader with excellent communication and interpersonal skills.
Organized, detail-oriented, and able to multitask effectively.
Passionate about customer service and driven to achieve sales targets.
Adaptable and comfortable with a fast-paced and changing work environment.
Interested in retail trends and enjoy working in a team-oriented setting.

Pros:

Opportunities for leadership and team development.
Dynamic and varied workdays.
Potential for high earnings and career advancement.

Cons:

Often requires working long hours, weekends, and holidays.
Can be stressful, particularly in managing staff and meeting sales targets.
Rapid industry changes require constant adaptation and learning.

How to become a Manager of Retail Sales Workers

Typical education

While a high school diploma is often sufficient for entry-level positions, many employers prefer or require a bachelor's degree in business, retail management, or a related field, which would be about 4 years of post-secondary education.

High school preparation

Courses:

Business Studies to understand the basics of management and finance.
Mathematics for handling financial aspects of retail management.
Psychology to better understand customer behavior and effective communication.

Extra-Curricular Activities:

Participation in business clubs or societies.
Volunteering or part-time jobs in retail settings for practical experience.
Leadership roles in school or community organizations.

Preparation after high school

Consider a bachelor's degree in business, retail management, or a related field.
Gain experience through internships or part-time jobs in retail.
Seek out opportunities for leadership experience, customer service training, and learning about inventory management.

More resources

National Retail Federation (NRF) - Provides industry insights, educational resources, and networking opportunities.
Retail Industry Leaders Association (RILA) - Offers resources on retail operations, supply chain, and asset protection.
Retail Management Institute - Offers training and certification programs for retail managers.
Retail Dive - An online publication providing news and analysis on the latest retail trends.

Similar careers

Similarity is based on what people in the careers do, what they know, and what they are called. The process of establishing similarity lists is described in this white paper.