According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Answer telephones and direct calls to appropriate staff. | 92% |
| Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records. | 91% |
| Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. | 91% |
| Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. | 90% |
| Complete insurance or other claim forms. | 90% |
| Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. | 89% |
| Transmit correspondence or medical records by mail, e-mail, or fax. | 89% |
| Maintain medical records, technical library, or correspondence files. | 89% |
| Receive and route messages or documents, such as laboratory results, to appropriate staff. | 89% |
| Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. | 88% |
| Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. | 88% |
| Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. | 85% |
| Arrange hospital admissions for patients. | 84% |
| Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. | 84% |
| Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. | 74% |
| Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. | 72% |
