According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. | 95% |
| Prepare daily work and run schedules. | 93% |
| Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. | 93% |
| Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios. | 92% |
| Oversee all communications within specifically assigned territories. | 90% |
| Receive or prepare work orders. | 89% |
| Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information. | 87% |
| Arrange for necessary repairs to restore service and schedules. | 87% |
| Monitor personnel or equipment locations and utilization to coordinate service and schedules. | 87% |
| Ensure timely and efficient movement of trains, according to train orders and schedules. | 86% |
| Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications. | 82% |
| Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. | 74% |
| Order supplies or equipment and issue them to personnel. | 71% |
