According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Receive payment or obtain credit authorization. | 94% |
| Assist customers, such as responding to customer complaints and updating them about back-ordered parts. | 92% |
| Fill customer orders from stock, and place orders when requested items are out of stock. | 91% |
| Receive and fill telephone orders for parts. | 91% |
| Locate and label parts, and maintain inventory of stock. | 91% |
| Prepare sales slips or sales contracts. | 89% |
| Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices. | 88% |
| Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. | 88% |
| Examine returned parts for defects, and exchange defective parts or refund money. | 85% |
| Manage shipments by researching shipping methods or costs and tracking packages. | 85% |
| Mark and store parts in stockrooms, according to prearranged systems. | 84% |
| Maintain and clean work and inventory areas. | 82% |
| Place new merchandise on display. | 81% |
| Advise customers on substitution or modification of parts when identical replacements are not available. | 80% |
| Discuss use and features of various parts, based on knowledge of machines or equipment. | 77% |
| Demonstrate equipment to customers, and explain functioning of equipment. | 75% |
| Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes. | 73% |
| Pick up and deliver parts. | 72% |
| Repair parts or equipment. | 69% |
