According to people in this career, the main tasks are...
| Task | Importance |
|---|---|
| Scan labels on letters or parcels to confirm receipt. | 95% |
| Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. | 94% |
| Return to the post office with mail collected from homes, businesses, and public mailboxes. | 93% |
| Sort mail for delivery, arranging it in delivery sequence. | 92% |
| Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks. | 91% |
| Meet schedules for the collection and return of mail. | 91% |
| Register, certify, and insure parcels and letters. | 90% |
| Sign for cash-on-delivery and registered mail before leaving the post office. | 89% |
| Hold mail for customers who are away from delivery locations. | 88% |
| Turn in money and receipts collected along mail routes. | 87% |
| Enter change of address orders into computers that process forwarding address stickers. | 87% |
| Leave notices telling patrons where to collect mail that could not be delivered. | 87% |
| Maintain accurate records of deliveries. | 86% |
| Bundle mail in preparation for delivery or transportation to relay boxes. | 86% |
| Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes. | 82% |
| Record address changes and redirect mail for those addresses. | 82% |
| Return incorrectly addressed mail to senders. | 81% |
| Answer customers' questions about postal services and regulations. | 80% |
| Sell stamps and money orders. | 76% |
| Complete forms that notify publishers of address changes. | 72% |
| Provide customers with change of address cards and other forms. | 67% |
| Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes. | 65% |
